Natural Brown Corner TV Stand, 47.2 x 17.7 x 31.5 in, Triangular Engineered Wood Media Console with 2 Fluted Doors and Open Shelves

At Ilvianilaurel, we are committed to providing a clear, reliable, and transparent shipping experience for every customer. This Shipping Policy explains our delivery coverage, shipping charges, order processing procedures, estimated delivery times, tracking services, and procedures for addressing shipping issues.

By placing an order through our website, you acknowledge the shipping terms described below, subject to your rights under applicable law. We strive to provide accurate shipping information and to communicate material changes or delays when necessary.

1. Delivery Coverage

I. Ilvianilaurel currently ships to eligible delivery addresses within the United States, including the fifty states and the District of Columbia. We do not currently offer international shipping or delivery to destinations outside the United States.

II. Delivery availability depends on the serviceability of the destination address, carrier coverage, and applicable shipping restrictions. Certain addresses may not be eligible for delivery through our available shipping services.

III. Customers are responsible for providing complete and accurate shipping information at checkout, including the recipient's name, street address, apartment or unit number, city, state, and ZIP code where applicable.

IV. If an address is outside our delivery coverage or cannot be serviced, we will contact the customer when reasonably practicable to discuss available options. Orders that cannot be fulfilled may be canceled and refunded as appropriate under our applicable policies and legal obligations.

2. Shipping Fees and Taxes

I. Shipping charges are calculated based on the qualifying merchandise subtotal of the order, excluding applicable taxes and shipping charges.

II. Orders with a qualifying merchandise subtotal of $99 or more are eligible for free standard shipping. Orders with a merchandise subtotal below $99 are subject to a flat standard shipping fee of $8.90 per order.

III. The applicable shipping fee, any available shipping discount, and the estimated order total will be displayed at checkout before the customer completes the purchase. Customers should review the final order summary before submitting payment.

IV. Applicable sales taxes are calculated based on the order details, delivery destination, and relevant tax requirements. Any applicable taxes will be displayed at checkout before the purchase is completed.

V. Shipping charges and applicable taxes are calculated separately. Any changes to an order that affect shipping eligibility or the final purchase amount will be handled in accordance with the information presented to the customer and applicable requirements.

3. Order Processing Time

I. Our standard order processing time is one to three business days after an order has been successfully placed and payment has been confirmed.

II. Business days are Monday through Friday, excluding applicable public holidays. Order processing includes reviewing order information, preparing merchandise, and arranging shipment.

III. Order processing time is separate from carrier transit time. A shipping confirmation or tracking number may be generated before the carrier records the first physical scan of the package.

IV. Orders may require additional review if payment verification, address confirmation, inventory availability, or other fulfillment issues arise. If a material issue is expected to affect the stated processing or shipping timeframe, we will notify the customer when reasonably practicable and provide relevant information about the available options.

V. We do not treat an order as dispatched merely because a shipping label has been created. Dispatch status is subject to the actual fulfillment process and the available shipment records.

4. Estimated Shipping and Delivery Time

I. Our current standard delivery estimates are as follows: order processing generally takes one to three business days, and carrier transit generally takes five to eight business days after the package has been handed over to the carrier.

II. Based on these estimates, the expected total delivery timeframe is approximately six to eleven business days from order placement, assuming payment confirmation, normal processing, and uninterrupted carrier service.

III. These timeframes are estimates rather than guaranteed delivery dates. Actual delivery may vary depending on the destination, carrier capacity, weather conditions, transportation disruptions, address verification, and other relevant circumstances.

IV. We make reasonable efforts to meet the delivery timeframe communicated to the customer. If we are unable to ship an order within the applicable promised timeframe, we will provide the required delay notice and obtain the customer's consent to a delay when required by applicable law. Where required, customers will be given the opportunity to cancel the affected order and receive a refund of amounts paid for the unshipped merchandise.

V. Any revised delivery estimate will be communicated when reasonably available. A general statement that delivery estimates are not guaranteed does not eliminate any obligations imposed on us by applicable consumer protection laws.

5. Shipping Carriers

I. Depending on destination, service availability, shipment requirements, and fulfillment arrangements, we may use DHL Express, UPS, or FedEx for eligible orders.

II. The carrier selected for a particular shipment depends on operational availability and the delivery destination. The assigned carrier and available tracking information will be provided through the shipping confirmation or applicable tracking service.

III. Carrier selection and service availability may vary by order. We do not promise a particular carrier or delivery service unless that service has been specifically confirmed to the customer.

IV. We may coordinate with the relevant carrier to investigate shipping delays, tracking discrepancies, damaged packages, or other delivery issues. Carrier involvement does not remove our responsibility to address an unresolved order in accordance with this policy and applicable law.

6. Order Confirmation and Tracking

I. After an order is successfully placed, we will send an order confirmation email to the email address provided at checkout. The confirmation will include available purchase information, such as the order number and order summary.

II. Once an order has been dispatched, shipping confirmation and tracking information will be provided when available. Tracking details may take additional time to become active while the carrier processes the shipment.

III. Customers may use the Order Tracking page on our website to check available shipment information by entering the requested order identification and contact details. The information displayed will depend on the functionality and data available through the tracking service.

IV. Customers should contact our customer service team if tracking information remains unavailable, has not updated for an extended period, or appears inconsistent with the shipment status. We will review the available information and assist with reasonable follow-up steps.

V. Order and tracking information should be used only for legitimate order-related purposes. Information submitted through our website is handled in accordance with our Privacy Policy and Cookie Policy, as applicable.

7. Shipping Issues and Delivery Responsibilities

I. Damaged, Missing, or Lost Packages. If a package arrives damaged, an ordered item is missing, or a shipment appears to have been lost in transit, customers should contact us at care@ilvianilaurel.com as soon as reasonably practicable. Please provide the order number, a description of the issue, and photographs of the packaging or merchandise when relevant and available.

II. Investigation and Resolution. We will review the information provided and, when appropriate, coordinate with the carrier or fulfillment provider to investigate the issue. Depending on the circumstances, the available resolution may include shipment investigation, replacement, reshipment, refund, or another appropriate remedy, subject to applicable law and the circumstances of the order.

III. Delivery Confirmation Disputes. If tracking indicates that a package has been delivered but the customer cannot locate it, the customer should check the designated delivery location and contact our customer service team promptly. We may review available carrier records and delivery information to determine the appropriate next steps. A carrier's delivery scan will not automatically prevent us from reviewing a reasonable report of non-receipt.

IV. Damaged Merchandise. Customers are encouraged to retain the original packaging and take photographs of visible damage before disposing of any materials. We may request reasonable information necessary to assess a reported shipping issue, but any such request will be handled consistently with applicable consumer rights.

V. Resolution of Shipping Problems. We aim to handle shipping inquiries fairly and promptly. Reporting periods or requests for supporting information are intended to facilitate investigation and do not waive or restrict any rights that cannot lawfully be excluded.

8. Shipping Address Changes and Order Cancellations

I. Address Changes. Customers who need to correct a shipping address should contact us as soon as possible after placing an order. We will make reasonable efforts to accommodate the request before the order enters fulfillment or is dispatched.

II. Cancellation Requests. Customers who wish to cancel an order should contact us promptly and include the order number. Whether a cancellation can be processed depends on the order's fulfillment status and applicable legal requirements.

III. Orders Already Dispatched. Once a package has been handed over to the carrier, an address change or cancellation may no longer be possible through our standard fulfillment process. Customers should contact us to discuss the available options. Any return or refund request will be handled in accordance with our Return and Refund Policy and Cancellation Policy, subject to applicable law.

IV. Delayed Fulfillment. If we cannot ship an order within the applicable promised timeframe, we will provide any required notice and cancellation or refund options. We will not rely solely on a general shipping disclaimer to avoid obligations imposed by applicable law.

9. Incorrect Addresses, Failed Delivery, and Returned Packages

I. Customer-Provided Information. Customers are responsible for reviewing the accuracy and completeness of the shipping address before submitting an order. Missing apartment numbers, incorrect ZIP codes, or other address errors may result in delays, failed delivery attempts, or return-to-sender shipments.

II. Address-Related Delivery Problems. If delivery fails because of incorrect or incomplete address information supplied by the customer, we will review the circumstances and explain the available options. Additional shipping charges for reshipment may apply where lawful and where the charges are disclosed before the replacement shipment is arranged.

III. Returned Packages. If a package is returned to us because delivery could not be completed, customers should contact our customer service team to discuss reshipment, cancellation, or refund options. Any refund adjustment will be based on the actual circumstances, applicable policy terms, and legal requirements.

IV. Unsuccessful Delivery. We will assess delivery failures individually, taking into account available carrier information and the reason the shipment was not completed. We will not automatically treat every unsuccessful delivery as a forfeiture of the customer's right to a refund or other available remedy.

10. Delivery Receipt Recommendations

I. Customers should verify their shipping address and contact details before completing checkout and monitor the tracking information after dispatch.

II. Upon delivery, customers are encouraged to inspect the exterior packaging and merchandise for visible damage and retain relevant packaging materials if a shipping problem is identified.

III. If tracking indicates delivery but the package cannot be located, customers should check the usual delivery area, consult other authorized recipients where appropriate, and contact us for assistance.

IV. If a carrier requires a signature or other delivery confirmation, customers should make reasonable arrangements for receipt. Delivery procedures may vary according to the selected carrier and destination.

11. Payment, Refunds, and Related Policies

I. Shipping charges are disclosed at checkout before an order is submitted. Payment authorization, accepted payment methods, and transaction processing are governed by the information presented during checkout and our Payment Policy.

II. Refunds arising from cancellation, non-delivery, damaged merchandise, or other eligible circumstances will be handled under our applicable policies and legal obligations. Where a refund is required, we will process it in accordance with the relevant payment procedures and applicable requirements.

III. This Shipping Policy should be read together with our Return and Refund Policy, Cancellation Policy, and Terms and Conditions.

IV. If any provision of this policy conflicts with a mandatory legal requirement applicable to an order, the mandatory requirement will prevail to the extent of the conflict.

12. Policy Scope and Updates

I. This Shipping Policy applies to shipping arrangements for purchases made through the Ilvianilaurel website, subject to applicable law and any specific shipping terms clearly presented and accepted during checkout.

II. We may revise this policy when our shipping arrangements, business operations, or legal obligations change. Any updated version will be published on this page, and material changes will be communicated where required by applicable law.

III. The shipping terms applicable to an individual order will be interpreted consistently with the information disclosed to the customer at the time of purchase and any mandatory legal requirements. Nothing in this policy is intended to exclude rights or remedies that cannot lawfully be excluded.

13. Contact Us

For questions regarding shipping fees, order processing, delivery estimates, tracking information, or shipment problems, please contact Ilvianilaurel Customer Service.

Business Name: Ilvianilaurel

Address: 9038 Meadow Vista Rd, Charlotte, NC 28213, United States

Telephone: +1 (704) 596-3847

Email: care@ilvianilaurel.com

Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM (ET)

I. For order-related inquiries, please include your order number and a clear description of your concern. Please do not include full payment card numbers, passwords, or other unnecessary sensitive information in your message.

II. We aim to respond to customer inquiries during our stated business hours. Response and resolution times may vary depending on the nature of the request and the information required to investigate it.

Thank you for choosing Ilvianilaurel. We appreciate your business and are committed to providing transparent shipping information and reasonable assistance throughout the delivery process.

For additional information about our business and customer policies, please review the following pages:

Return and Refund Policy

Cancellation Policy

Terms and Conditions

Privacy Policy

Cookie Policy

Payment Policy

Legal Notice

About Us

Contact Us

At Ilvianilaurel, we want you to shop with confidence. This Return and Refund Policy explains how to request a return, exchange, repair, or refund for purchases made through our online store. It also describes applicable return conditions, shipping cost responsibilities, refund processing times, and warranty remedies.

Our goal is to handle customer requests fairly, consistently, and transparently. This policy applies together with our other published store policies and does not limit any rights or remedies that cannot lawfully be excluded under applicable law.

1. Return Notification Period and Eligibility

Customers may submit a return or exchange request within 35 calendar days from the date the order is delivered to the shipping address provided at checkout. The delivery date shown in the carrier's tracking records will generally be used to determine the start of this period.

I. Notification Deadline. You must contact Ilvianilaurel within the 35-calendar-day period and provide your order number, the reason for your request, and any relevant supporting information. Merely preparing a return shipment or contacting a shipping carrier does not constitute a completed return request.

II. Return Shipment Deadline. Once we approve a return and provide return instructions, the item must be handed to the designated carrier within 14 calendar days after the return authorization is issued. Please retain your shipping receipt and tracking information as proof of timely shipment.

III. Delivery and Tracking Exceptions. If a carrier delay, documented delivery problem, or other circumstance beyond your reasonable control affects your ability to meet a deadline, please contact us promptly. We will review the circumstances fairly and consider any extension required by applicable law.

IV. Return Authorization. Please obtain written return instructions from our customer service team before sending an item back. Unauthorized returns may be delayed or may not reach the correct processing location.

2. Eligible Return Reasons and Item Conditions

We review return requests according to the reason for the return, the condition of the item, and applicable legal requirements.

I. Damaged, Defective, or Faulty Products. If an item arrives with visible damage, broken components, manufacturing defects, or functional problems, please contact us with a description of the issue and clear photographs or a video when reasonably available. We will assess the reported problem and explain the available resolution.

II. Incorrect Items or Material Product Discrepancies. If you receive the wrong product, model, size, or another materially different item from the one ordered, please provide photographs of the item and packaging where possible. We will review the discrepancy and arrange an appropriate remedy if confirmed.

III. Significant Appearance, Color, or Odor Issues. We will review reports of significant color discrepancies, unusual persistent odors, stains, scratches, or other material differences from the product description. Minor variations caused by screen settings, lighting, or photography may not constitute a material discrepancy, provided the product listing was accurate and applicable consumer rights are respected.

IV. Change-of-Mind Returns. Customers may request a return because an item is no longer wanted or suitable, provided the request is submitted within the 35-calendar-day notification period. Unless otherwise required by law or expressly approved by us, the item must be unused, undamaged, and returned with its original packaging, accessories, and included components.

V. Condition Assessment. For personal-preference returns, missing components, excessive wear, use beyond what is reasonably necessary to inspect the product, or customer-caused damage may affect eligibility where permitted by law. These conditions do not automatically exclude remedies for defective, misdescribed, or incorrectly supplied products.

VI. Non-Excludable Rights. Nothing in this section limits rights available under applicable federal or state law, including any rights relating to warranties, defective goods, or misleading product descriptions.

3. How to Request a Return

Please follow the procedure below to help us process your request efficiently.

I. Submit Your Request. Email care@ilvianilaurel.com or call +1 (704) 596-3847. Include your order number, proof of purchase or order confirmation, the reason for the request, and relevant photographs or videos when applicable.

II. Receive a Decision and Instructions. Our customer service team will review the information and provide the next steps. If the request is approved, we will confirm the applicable return address, shipping arrangements, and any relevant instructions in writing.

III. Package and Ship the Item. Pack the authorized item securely and include any required accessories or components. Ship it within 14 calendar days after authorization and retain the tracking number until the matter is resolved.

IV. Return Address. The designated return address will be confirmed in the return authorization. Our business contact address is 9038 Meadow Vista Rd, Charlotte, NC 28213, United States. Please do not assume that a business contact address is an authorized return location unless our instructions expressly confirm it.

V. Return Label Availability. A prepaid return label will be provided when applicable and agreed as part of the approved return arrangement. If no label is supplied, or the supplied label cannot be used for your shipment, contact us before shipping so we can confirm the appropriate arrangements.

4. Return Shipping Costs and Large-Item Estimates

Return shipping responsibility depends on the reason for the return and the applicable legal requirements.

I. Defective, Damaged, or Incorrect Products. For an approved return resulting from a confirmed product defect, material discrepancy, or fulfillment error attributable to us, Ilvianilaurel will cover reasonable return shipping costs. We will provide a prepaid label or confirm another appropriate shipping arrangement.

II. Personal-Preference Returns. For eligible change-of-mind returns unrelated to a product defect, material misdescription, or fulfillment error, the customer is responsible for the applicable return shipping costs, unless otherwise required by law or expressly agreed by us.

III. Large or Bulky Items. Before purchase, where a return shipping charge may apply, we will clearly disclose the reasonable estimated return shipping cost for applicable large or bulky items. Our current estimate is approximately $12.00–$20.00 per item, subject to variation based on the item's dimensions, weight, packaging, destination, and carrier rates. This range is an estimate, not a guaranteed rate or a universal maximum. If the reasonably anticipated return shipping cost exceeds this range, we will disclose the applicable estimate or known charge before the customer commits to the purchase. Any separately charged return shipping amount must also be disclosed before the customer agrees to the applicable return arrangement, except where applicable law provides otherwise.

IV. No Undisclosed Return Fees. We will not represent estimated shipping costs as guaranteed rates. Any separately charged return shipping amount, permitted deduction, or other applicable fee will be explained before the customer agrees to the relevant arrangement, except where applicable law provides otherwise.

V. Original Shipping Charges and Taxes. The treatment of original shipping charges, sales taxes, and other amounts paid will depend on the circumstances, the terms disclosed at purchase, and applicable law. Where a full refund is legally required, we will not use this policy to impose an unlawful deduction.

5. Inspection and Resolution

After a returned item is received, we will review its condition and the reported reason for the return.

I. Inspection. We will assess whether the returned item corresponds to the order and whether the reported issue is consistent with the information provided. We may request reasonable additional information when necessary to investigate the claim.

II. Resolution Notice. We will inform you of the outcome and the applicable remedy. If a request cannot be approved as submitted, we will explain the reason and identify any available alternatives or legal remedies.

III. No Unreasonable Delay. We will handle approved requests promptly and will not use an inspection process to improperly delay a refund, repair, replacement, or other remedy required by law.

IV. Evidence and Records. We recommend retaining order confirmations, photographs, correspondence, return receipts, and tracking records until your request has been fully resolved.

6. Exchanges and Replacement Shipments

Where an exchange is available and appropriate, customers may request a replacement instead of a refund.

I. Exchange Request. Contact care@ilvianilaurel.com or +1 (704) 596-3847 with your order number, the reason for the exchange, and supporting evidence when applicable.

II. Return and Inspection. If the exchange is approved, follow the return instructions and ship the original item within 14 calendar days after authorization. We will inspect the returned item where an inspection is appropriate and legally permitted.

III. Replacement Dispatch. For an approved exchange where the replacement is available, we aim to dispatch the replacement within 1–3 business days after the returned item has been received and the exchange has been approved. This is our target dispatch time, not a guarantee of delivery within that period.

IV. Unavailable Replacements. If the requested replacement is unavailable, we will contact you to discuss an appropriate alternative, including a refund where applicable. We will not require you to accept an unsuitable substitute where applicable law provides otherwise.

V. Shipping Costs. We will cover reasonable return and replacement shipping costs for confirmed defects, material discrepancies, or fulfillment errors attributable to us. For personal-preference exchanges, the customer may be responsible for applicable shipping costs, as disclosed before the arrangement is finalized and to the extent permitted by law.

7. Two-Year Limited Warranty for New Products

In addition to applicable statutory rights, Ilvianilaurel provides a two-year limited commercial warranty for all new products sold by us to consumers, beginning on the date the product is delivered, unless a longer period or different commencement rule is required by applicable law or expressly stated in a product-specific written warranty.

This is a commercial warranty commitment by Ilvianilaurel and does not represent that United States federal law universally requires a two-year warranty for every consumer product.

Any product-specific written warranty provided at purchase should be read together with this policy. It may provide additional or more specific coverage, but no product-specific term will reduce or exclude a right or remedy that cannot lawfully be limited.

I. Warranty Period. For covered new products, the limited warranty period begins on the date the product is delivered to the customer and continues for two years, unless a longer period or different commencement rule is required by applicable law or expressly stated in the product-specific warranty.

II. Covered Problems. The warranty covers qualifying manufacturing defects, defects in materials or workmanship, and failures of the product to conform materially to applicable express product specifications under normal intended use. Coverage will be assessed according to the product, the reported failure, and the applicable warranty terms.

III. Free Repair or Replacement. For a verified covered defect, we will provide repair or replacement without charge for the covered remedy, including reasonable necessary shipping costs associated with the approved warranty remedy. We will explain the proposed resolution and any necessary steps before requiring the customer to return the product.

IV. Conditions for Coverage. Customers should use and maintain the product in accordance with its instructions and provide reasonable proof of purchase and information about the reported defect. Warranty coverage may exclude damage caused by misuse, accidental damage, unauthorized modifications, improper installation, or ordinary wear and tear, where the exclusion is applicable, clearly disclosed, and permitted by law.

V. Further Remedies. If we cannot repair or replace a covered product within a reasonable time, if the attempted remedy fails to resolve the covered defect, or if repair or replacement is unavailable or inappropriate, we will provide an appropriate further remedy, which may include a refund or other relief where required by applicable law or the applicable written warranty.

VI. Statutory Rights. This commercial warranty is additional to, and does not replace or waive, any applicable rights under state law, including any applicable implied warranties or remedies for breach of warranty. The duration, scope, and enforceability of implied warranties and other statutory protections may vary by jurisdiction.

VII. Product-Specific Terms. Where a product is subject to a separate written warranty, the applicable product-specific terms should be read together with this policy. Any limitation or exclusion will apply only to the extent permitted by law. We will not use this section to exclude a remedy that cannot lawfully be excluded.

8. Refund Method and Processing Time

Approved refunds will generally be issued to the original payment method used for the purchase.

I. Supported Payment Methods. Depending on the checkout options available at the time of purchase, payment methods may include Visa, Mastercard, American Express, Discover, and JCB. The payment methods actually offered at checkout govern the transaction.

II. Refund Initiation. For a return requiring physical inspection, we aim to initiate the refund within 1–3 business days after the returned item has been received, inspected, and approved. If a refund is approved without requiring a physical return, we aim to initiate it within 1–3 business days after approval.

III. Bank and Payment Processing. The 1–3-business-day period refers to our internal refund processing target. The time required for funds to appear in the customer's account depends on the payment provider, card issuer, and financial institution. We cannot guarantee their posting time.

IV. Refund Confirmation. Where available, we will provide confirmation that the refund has been submitted. If the funds have not appeared after the payment provider's expected processing period, contact us with your order number so we can help verify the refund status.

V. Refund Amount. The amount refunded will reflect the approved resolution and applicable legal requirements. Any deduction for return shipping, original shipping charges, or other permitted amounts will be explained as applicable before the refund is finalized.

VI. Legally Required Refunds. Nothing in this section permits us to delay or reduce a refund where a different deadline, amount, or procedure is required by applicable law.

9. Cancellations, Exceptions, and Customer Responsibilities

I. Order Cancellations. Requests to cancel an order before shipment will be handled under our Cancellation Policy. Once an order has shipped, the return procedure in this policy generally applies, subject to applicable law.

II. Accurate Information. Customers should provide accurate order details and truthful descriptions of the reported issue. Missing information may delay our review, but we will not unreasonably deny a valid claim solely because information can reasonably be clarified.

III. Secure Packaging. Returned products should be packaged securely to reduce the risk of additional transit damage. Customers should retain tracking information until the return or exchange has been completed.

IV. Fraud and Abuse. We may investigate suspected fraudulent or materially misleading claims and take proportionate action permitted by law. This does not authorize us to deny legitimate consumer rights or remedies.

V. Applicable Law. If any provision of this policy conflicts with a mandatory legal requirement, the applicable legal requirement will prevail to the extent of the conflict.

10. Contact Us

For return requests, exchanges, warranty claims, and refund inquiries, please contact Ilvianilaurel using the details below.

Business Name: Ilvianilaurel

Address: 9038 Meadow Vista Rd, Charlotte, NC 28213, United States

Telephone: +1 (704) 596-3847

Email: care@ilvianilaurel.com

Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM (ET)

Please include your order number and a clear description of your request so that our customer service team can assist you efficiently.

11. Related Policies and Additional Information

For complete information about your purchase, delivery, payment, privacy, and use of our website, please review the following policies and pages.

I. Shipping Policy

II. Return and Refund Policy

III. Cancellation Policy

IV. Terms and Conditions

V. Privacy Policy

VI. Cookie Policy

VII. Payment Policy

VIII. Legal Notice

IX. About Us

X. Contact Us

We encourage customers to review these pages before placing an order. This policy should be read together with the applicable product listing, checkout disclosures, and other relevant store policies. If a conflict arises, mandatory legal requirements will prevail, and any applicable product-specific warranty will be interpreted consistently with this policy and governing law.

Ilvianilaurel is committed to providing clear product information, fair customer service, and transparent return and refund procedures.